OPEN PLAY

What you need to know before coming

BOOKING PLAY
Play is by appointment only throughout Phase 4 reopening. During this stage we are only able to see one household at a time (up to 8 people). Private play is for household members only, non-household members may not join your private play session. 
 
You can reserve your spot on our Play & Party RSVP Calendar by selecting your desired day and time. Please be sure to read our full COVID guidelines before booking. 

MASKS
All adults and children over 2 years old must wear masks while in the play and retail areas.
Due to the nature of the private rental being for household members only, you may take your masks off in the cafe area when eating and drinking. Outside food and beverage is allowed. We also have coffee, drinks and snacks!

AGE RESTRICTIONS
The main play area is designed to entertain children ages 5 and under. We also have a separate play space for infants and crawlers to explore!!!
Children of all ages are welcome in the space during this phase since it is a private booking. However, we just ask that the older children and adults not use the playhouse or slides due to height and weight restrictions. 

FOOD
Outside food is allowed since it is a private booking and you do not need to wear a mask in our cafe area while eating or drinking.

We are a socks only facility for both children and adults.


OPEN PLAY HOURS

Store image

 HOURS :

Mon - Fri: 9:00AM-1:00PM
Sat- Sun: 9:00AM-5:00PM

Play is only available as a private rental to a single family
(up to 8 household members).

WEEKDAYS
Mon- Fri Play Group 1 from 9am-10:30am.
Mon- Fri Play Group 2 from 11AM-12:30PM.

WEEKENDS
Sat- Sun Play Group 1        9:00AM-10:30AM
Sat- Sun Play Group 2        11:00AM-12:30PM
Sat- Sun Play Group 3           1:00PM-2:30PM
Sat- Sun Play Group 4          3:00PM-4:30PM

Reservations must be made online, walk-ins will not be permitted at this time.

Waterlemon is closed on New Years Day, Memorial Day,
Easter Sunday, 4th of July, Labor Day, Thanksgiving,
Christmas Eve & Christmas Day

OPEN PLAY RATES

PRIVATE RENTAL
To reserve a spot for play you must book a private rental on our booking calendar on our website. The fee for a private family rental is $60.  We unfortunately cannot allow non-household members to join. 

If you arrive late we unfortunately will not be able to extend play, reschedule, or reimburse your booking. Due to capacity limits and COVID guidelines, play times must start and stop promptly to allow Waterlemon employees ample time to clean and disinfect between play groups.

MASK FAQ's
1.) Children 2 years old and over, as well as adults, must wear a mask or face covering over their nose and mouth while in the retail and play area unless they have sensory issues or a medical condition prohibiting them from doing so.

2.) Masks and face coverings do not need to be worn in the cafe while eating or drinking since the play sessions are now for one family at at a time.   


TERMS AND CONDITIONS
Reservations for play are non-refundable and cannot be credited or rescheduled once booked. Please double check the day and time before making payment. 

By proceeding with the reservation you agree to the terms and conditions of purchase, our COVID Guidelines, as well as the conditions outlined in our standard play waiver.

MULTI-PASSES
Multi-pass visits (Monthly and the Five Pass) cannot be purchased at this time.
Previously purchased multi-visit passes can be traded in for a gift card and used as a store credit towards in-store retail purchases. 


FULL PLAY GUIDELINES

  • Socks are required for both children and adults before entering the play space. We highly recommend socks with grips on the bottom. Socks are available for purchase at the front desk should you forget to bring them! Sorry, no bare feet or shoes 
  • A waiver must be signed prior to entering the play area.
    Waterlemon is a supervised-play facility. Children must be watched by an accompanying guardian. 
  • All personal items must be kept at your table before entering the play space. Waterlemon Kids, LLC is not responsible for any damaged, lost, or stolen goods.  
  • No drop-off, unloading or double-parking is allowed in front of Waterlemon.  
  • Waterlemon has a ZERO BULLYING POLICY. Any children seen harassing or bullying other children will be politely asked to leave and their day pass will be forfeited without refund.  
  • We love animals! However, no pets are allowed unless they are service animals.  
  • No smoking, alcohol or drug use of any kind is allowed at any time in or around the premises. 
  • If you or your child/children are sick, we kindly ask that you please do not enter the play space out of consideration to the other guests and staff!   
  • Food and drinks are allowed in the café seating. Outside food and beverages are allowed. No food or drink is permitted in the play space at any time!  
  • We kindly ask that no outside toys be brought into the play area.   
  • No cake-cutting, gift giving, or organized parties/events are allowed during play time. Please inquire about party bookings if you are interested in celebrating an event!   
  • No painting, coloring or arts & crafts setups are allowed in the play area or café seating areas at any time. This applies to private events as well.  
  • Please no face painting, glitter, bubbles, or piñatas allowed.  
  • Please no climbing up the slides or the main play structure at any time.  
  • No standing on tables, chairs or any of the furniture.   

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